Privacy Policy

BARTONFREE ("BARTONFREE", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how and why we use it, how we protect it, how long we keep it, and the choices and rights available to you. It applies to our website and to the document management services we provide to entrepreneurs and small businesses.

1. Information we collect

We collect information that you provide to us directly, information that is generated automatically when you use our website, and information that is necessary for us to perform our services. Information you provide directly includes your name, email address, telephone number, business name, and the contents of any message or request you submit. When you engage our services, we also handle the documents, files, and business information you choose to share with us so that we can organize and manage them on your behalf.

Information collected automatically may include your device type, browser, general location inferred from your IP address, the pages you visit, and how you interact with our website. This information is collected using cookies and similar technologies, which are described in more detail in our Cookie Policy.

2. How we use your information

We use the information we collect to respond to your inquiries and prepare proposals, to deliver and administer the services you have engaged, to communicate with you about your project, to send invoices and process payments, to improve and secure our website and services, and to comply with our legal and regulatory obligations. We use the documents you share with us solely to perform the agreed services and never to build unrelated commercial datasets.

3. Legal bases for processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the performance of a contract with you, our legitimate interests in operating and improving our business in a way that does not override your rights, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time, though this will not affect processing that has already taken place.

4. How we share information

We do not sell your personal information, and we do not rent or trade it. We share information only in limited circumstances: with trusted service providers who help us operate our business, such as hosting, communication, and payment providers, and only to the extent needed to perform their function; with professional advisors where necessary; and where required by law, legal process, or to protect the rights, property, or safety of BARTONFREE, our clients, or others. Any service provider that handles information on our behalf is required to protect it and to use it only for the purposes we specify.

5. Data storage and international transfers

Because we deliver our services online, information may be stored and processed on systems located in the United States or in other jurisdictions used by our service providers. Where information is transferred across borders, we take steps to ensure it continues to receive an appropriate level of protection consistent with this Policy and applicable law.

6. Data security

We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures are described in more detail in our Confidentiality and Data Security Policy. While we work hard to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You share information with us at your own discretion and should also keep your own backups of important documents.

7. How long we keep information

We retain personal information for as long as necessary to provide the services, maintain our business records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it. The specific handling of client documents at the end of an engagement is described in our Document Retention and Deletion Policy.

8. Your rights and choices

Depending on where you live, you may have rights to access the personal information we hold about you, to request correction of inaccurate information, to request deletion, to object to or restrict certain processing, and to request a copy of your information in a portable format. You may also opt out of marketing communications at any time by following the instructions in those messages or by contacting us. We will respond to verified requests as required by applicable law. We do not discriminate against you for exercising any of these rights.

9. Cookies and tracking

Our website uses cookies and similar technologies to function properly, to remember your preferences, and to understand how the site is used. You can manage cookies through your browser settings. For a full explanation of the cookies we use and how to control them, please see our Cookie Policy.

10. Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of sixteen. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly.

11. Third-party links and platforms

Our website and services may reference or operate within third-party platforms. This Policy does not apply to the privacy practices of those third parties, and we encourage you to review their policies. We are not responsible for the content or practices of platforms we do not control.

12. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last updated" date above and, where appropriate, provide additional notice. We encourage you to review this Policy from time to time to stay informed.